Terms and Condtions

These Terms and Conditions ("Terms") govern your use of the Academy for Organisational Change (Pty) Ltd website (https://www.organisationalchange.co.za) and your enrollment in our educational programmes.

By accessing this website or registering for a course, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

(This section protects your intellectual property and site liability)

All content on this website, including text, graphics, logos, course materials, and software, is the property of Academy for Organisational Change or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. You shall not upload any content that is defamatory, obscene, or violates the privacy or intellectual property rights of others.

Our website may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

The website is provided on an "as is" and "as available" basis. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

(This is the new, critical section for CPA compliance)

5.1. Enrollment in a programme constitutes a binding agreement between the Student and the Academy for Organisational Change.

5.2. Admission is subject to meeting the specific academic criteria for the chosen qualification. We reserve the right to verify all documentation submitted.

5.3. The contract is concluded when we send you a formal Letter of Acceptance or Registration Confirmation.

6.1. Liability: By registering, you accept full liability for the total course fees, regardless of whether your studies are sponsored by an employer or third party.

6.2. Payment Terms: Fees must be paid in accordance with the payment schedule selected at registration.

6.3. Arrears: If your account is in arrears, we reserve the right to:

• Suspend your access to the Learning Management System (LMS).
• Withhold your results and certification.
• Hand your account over to debt collectors (you will be liable for all legal costs on an attorney-and-client scale).

We align our cancellation policy with the Consumer Protection Act (CPA).

7.1. Cooling-Off Period:

You are entitled to cancel your registration within 7 (seven) days of the date of registration without penalty, provided you have not yet accessed the course material or attended any classes. A full refund will be processed.

7.2. Cancellation After Cooling-Off Period:

If you cancel after the 7-day period, a reasonable cancellation penalty will apply to cover our administrative costs and loss of seat availability. The penalty scale is as follows:

• More than 30 days before course start: 10% administration fee charged.
• Less than 30 days before course start: 25% of the total course fee is payable.
• After course commencement: 100% of the total course fee is payable. No refunds will be granted once the course has started or if you have accessed the digital learning materials.

7.3. Process: All cancellations must be submitted in writing to admin@organisationalchange.co.za.

8.1. Students are expected to uphold the highest standards of academic integrity. Plagiarism, cheating, and collusion are strictly prohibited and will result in disciplinary action, which may include expulsion.

8.2. Students must adhere to the Student Code of Conduct and Assessment Policy, which are available on the LMS.

9.1. While we strive to provide high-quality education, we do not guarantee specific career outcomes or employment upon completion of a qualification.

9.2. To the maximum extent permitted by law, the Academy for Organisational Change shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the services or your studies.

9.3. Force Majeure: We are not liable for any failure to perform our obligations where such failure is due to causes beyond our reasonable control (e.g., load shedding, pandemics, strikes, or natural disasters). In such cases, we reserve the right to transition to online delivery or reschedule activities.

We process your personal information in accordance with the Protection of Personal Information Act (POPIA). Please review our Privacy Policy to understand how we handle your data.

These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa. Any disputes arising herefrom shall be subject to the exclusive jurisdiction of the South African courts.

For any legal notices or queries regarding these terms, please contact us at:

Email: admin@organisationalchange.co.za
Address: 150 Kelvin Drive, Woodmead, Johannesburg, 2091